Last updated: 2 October 2026
Who we are
AJ Cleaning Bristol Ltd is responsible for the personal information collected through this website. For privacy questions or requests, email aj001cleaning@gmail.com or call 07585 493645.
Information we collect
When you request a quote, we collect your name, business name if provided, email address, telephone number, premises type, location, preferred cleaning frequency and the details you enter about your requirements. We also keep correspondence relating to your enquiry. Our hosting provider may process technical information such as your IP address and browser details to deliver and protect the website.
How and why we use it
We use your details to respond, discuss your requirements, prepare quotations and arrange cleaning services. Where you are considering a contract with us personally, this processing is necessary to take steps at your request before entering a contract. For business contacts and other enquiries, we rely on our legitimate interests in communicating with potential customers and managing our services. We also have a legitimate interest in keeping the website secure and preventing spam.
The enquiry form does not sign you up to marketing. Providing information is voluntary, but without the required contact and service details we may be unable to respond or prepare a useful quotation.
Who handles your information
Enquiries are received through Netlify Forms and are available to authorised people managing enquiries for AJ Cleaning. We use Netlify for website hosting and form processing, and Google email for correspondence. Information may also be shared with professional advisers or authorities where necessary or required by law.
These providers may process information outside the UK. Their data protection terms describe the safeguards they use for international transfers. You can contact us for details about the safeguards relevant to your enquiry.
How long we keep it
We keep enquiry information for as long as needed to respond, follow up and resolve the enquiry. If you become a customer, relevant details may form part of our service records. Retention takes account of ongoing work, accounting and legal requirements, and any dispute. You can ask us about the retention of your information using the contact details above.
Your choices and rights
Depending on the circumstances, you can request access to your personal information, correction, deletion or restriction of its use. You may also have rights to object to processing based on legitimate interests and to receive certain information in a portable format. Contact us to make a request.
You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
Cookies and website services
This website does not currently include advertising trackers or an analytics service added by AJ Cleaning. The hosting service may use technical data and essential technologies to operate and secure the website. If we introduce optional cookies or tracking, we will update this notice and request consent where required.
Changes to this notice
We will update this page when the way we handle website enquiries changes.